Radiologic Technologist Practice Exam

How should a technologist communicate with an anxious patient undergoing a barium enema?

1. using medical jargon and terminology

2. keeping explanations brief and ambiguous

3. using simple language and empathetic communication

4. excluding eye contact during explanations

The correct answer is: using simple language and empathetic communication

Using simple language and empathetic communication is essential when discussing procedures with an anxious patient undergoing a barium enema. This approach helps demystify the procedure and reduces any fear or confusion the patient may have. Clear and straightforward explanations allow the patient to understand the process, what to expect, and why each step is necessary, thereby alleviating anxiety. Empathetic communication fosters a supportive environment, making the patient feel heard and cared for, which can significantly enhance their overall experience and compliance during the procedure. By addressing their concerns calmly and compassionately, the technologist builds trust and rapport, critical factors in patient-centered care. In contrast, using medical jargon can alienate and confuse the patient, while brief and ambiguous explanations leave them in the dark, potentially heightening their anxiety. Furthermore, excluding eye contact can come across as dismissive or untrustworthy, which might worsen a patient’s apprehension. Thus, effective patient communication hinges on clarity and empathy.